Business background
The Workplace Depot is part of one of the UK’s largest industrial and commerce companies, operating with a network of over 75 distributors and sourcing products from over 120 suppliers worldwide.
Headquartered in Nottingham, The Workplace Depot has over 27 years of industry experience and a range of over 20,000 industrial and workplace-related products both online and through their mail-order catalogue.
The challenge
With a high-traffic eCommerce website, The Workplace Depot needed maximum reliability and uptime guarantees around their cloud platform. They needed the peace of mind that an expert support team were monitoring their servers 24/7 and would be quick to act in an emergency.
Steve Needham, Purchasing Manager at the Workplace Depot commented, “Our previous web host had a catastrophic server failure, where we lost data and were unable to take orders online for two days as they were slow to restore services. At that point, we knew we had to find a better solution.”
The solution
After consultation with Hyve’s experts, The Workplace Depot opted for an enterprise cloud hosting solution to host their various websites; this included a more powerful server to support their main website and a smaller one to host their microsites.
When asked why Hyve was chosen as their hosting partner, Steve explained, “We liked that Hyve host big names such as Tesco and British Airways, we felt they would have the experience to handle high-traffic mission-critical websites and provide prompt high-level support.”
He added, “The tech team really understood the requirements of our Magento platform and they helped us to set up a fast and reliable cloud-based system. We’ve had rock-solid uptime since we’ve switched to Hyve, and the server performance (speed) has been excellent.”d to Hyve, and the server performance (speed) has been excellent.”
The results
24 Hours
Data Migration
2-3 Days
Full Transition
350k+
Monthly Web Traffic
When it came to the onboarding process, The Workplace Depot wanted to move hosts as quickly as possible. Hyve pushed through the server build as a priority, meaning in just 24 hours they had migrated their data and within 2-3 days they’d completely transitioned from their old web host.
Steve commented, “We’ve been impressed with the high level of technical knowledge and speedy response times. The tech team truly understand Magento and have helped us get the best performance.
I’d have no hesitation in recommending Hyve to anyone. If you are serious about your web presence, you can’t afford to use cheap unreliable hosting. Hyve will give you peace of mind that your website is always available to your customers – and your data is safe.”
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