Outstanding!
What can I say, our experience with Hyve right from the start has been nothing short of outstanding. We were looking for a new hosting provide due to numerous outages with our current provider and the guys at Hyve were empathetic and did everything they could to get us up and running in a few days. We’ve now migrated over 60 VMs and the support during this migration has been excellent. Thanks to Freddie for putting up with my many questions!
Migration by Hyve Manged Hosting from another MSP
We recently completed a full migration to a private cloud with Hyve. Migrating our infrastructure was a strategic decision involving re-architecting to optimise our resources and prepare for future growth. Due to the complex nature of our platform and its business-critical status, this was not a simple process. The team at Hyve meticulously carried out every step of the process, from rigorously planning the migration to ensure that the transition to Hyve was seamless.
Their support throughout has been truly exceptional. Whenever we’ve had a question or encountered an issue, their support team has been there. I want to thank Freddie Gander and Tom Andrews, who were instrumental. Their hard work throughout the onboarding and migration further endorsed that we made the right decision to move to Hyve – it’s clear that Hyve values its customers and goes above and beyond to provide the support they need.
With Hyve as our partner, we’re confident that we have the full support and scalability to assist us in moving forward with our future growth.
Great company to work with!
We had 12 days in which we needed to move our entire virtual network from the existing solution to Hyve. They worked day and night with us to ensure that not only did we complete the entire process but we did it in less than a week. They guys are absolutely fantastic and incredibly easy to work with!
Great Company
Hyve are a pleasure to work with and I would recommend them for anyone looking for managed hosting solutions.
Seemless Server Migration
We migrated one of our customer facing servers to Hyve. The migration was extremely well managed, the tech team were very attentive, helping us through each stage of the migration. The migration went seemlessly and we experienced very little downtime. Very happy with Hyve, 5 Star service.
Fantastic service, highly recommended.
We have used Hyve’s services for the last 2 years and I can honestly say that it has been a pleasure to work with them and I have no qualms with recommending them to anyone looking for a quality hosting service.
Any time that we have had cause to contact the support team (which is rare) we have been given swift, accurate and professional responses and, where required, assistance with getting to a resolution in good time.
Edmand in particular has been a very reliable resource, even when the question isn’t related to something that Hyve can help with directly.
Thanks Hyve!
We've been with Hyve for years
We’ve been with Hyve for years, excellent hosting and great speedy customer service
Very much looking forward to working again with HYVE
Excellent customer service during our onboarding process. Clear and concise communication, transparency around costs, as well as assistance with matters outside of the scope of HYVE’s responsibility. A really pleasant and reassuring experience throughout.
First class support for our business
We are Clarity Digital, a Norwich-based web development and hosting agency. We always receive first class support from the Hyve team that handles support tickets. Fast response time and nothing is too much trouble.
Chris
Clarity Digital
HYVE - great service and support
I’ve been working with HYVE for over 2 years now and they provide a great service in supporting our client websites. The servers are very robust; if we do need any support, they are prompt to resolve this.
Chetan Chudasama
GCI Network Solutions
A first class hosting partner
I have used Hyve managed hosting for more than 5 years and would recommend their services to anyone looking for a managed hosting partner.
Throughout this period Hyve have functioned as an extra member of our team and allowed us to focus on our core business while they take care of our hosting.
Graham Allan
Aquamatix
EXCELLENT / PROVEN SERVICE
Since December 2020, Destination2 & Holiday Gems (Travcorp Holdings Ltd) have partnered with Hyve Ltd.
In mid-November 2020, it became apparent there was an urgent need to update, upgrade and increase the capacity of our external server infrastructure. We were not happy with our existing supplier for various reasons and our search began in order to employ the services of a long-term forward-thinking partner who would support, help and advise our businesses in our quest for growth. Following detailed and thorough due diligence we chose Hyve Ltd.
The change-over from our existing supplier was actioned at speed and a smooth transition occurred. Since this time, we can honestly say choosing Hyve Ltd was absolutely the right decision for our businesses. They have proved time after time they are not only professional but experts in their field giving valid recommendations and accurate advice along the way.
We have been delighted with Hyve Ltd’s speed, efficiency and professionalism during the course of our relationship and we hope it remains like this for many more years to come. We would recommend Hyve Ltd’s service to any like-minded business.
Jason Green
Travcorp Holdings Ltd
Excellent service over many years
We have used Hyve’s managed hosting services for 12 years. They have been a reliable, trustworthy partner, offering excellent support and communication. They have expanded and upgraded their offering whilst still maintaining great customer service.
Most recently we worked with Callam on a server infrastructure migration project. He responded promptly, gave good advice and most importantly did exactly what he said he would when he said he would.
Henry Barker
Paper Stone
Great service and support
I had 10 servers and never dreamed of moving providers. The point came where I had too. I spoke with Tom a few times on the phone and zoom, and he assured me it would be painless. I was ver, very sceptical. He wasn’t wrong. Tom and his team made it a very smooth and painless process. He was very clear and transparent and support is second to none. Chalk and cheese to what I had become accustomed too. Thanks guys. My faith in hosting companies has been restored….
Tony Lambrou
White Feather Designs Ltd
Remarkable service
We’ve recently switched our print website to Hyve from Rackspace and I have to say that the level of service that we’ve received so far has been second to none. Neville Louzado was awesome during the on-board process. We had some technical issues that needed to be sorted out which was no fault of Hyve, but Neville was available on his mobile even for a few days while on annual leave which is incredible and Chris Anderson gave up his Friday night and worked away with our tech team until gone midnight then back online again at 9 am Saturday morning so that we could hit our launch deadline. The dedication was incredible and we couldn’t be happier! Thanks so much to the whole team, particularly Neville and Chris for going above and beyond.