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How can load balancing improve response times?

Load balancing is an essential element of cloud infrastructure, working behind the scenes to manage traffic, prevent downtime, and improve response times of your sites and applications. So, what is it, and how can it benefit you?

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What is load balancing?

In cloud computing, load balancing is the process of distributing traffic across multiple servers, ensuring a site or application is not overloaded to the point of failure. The load balancer itself is a device or service that sits between the user and the site, intercepting traffic and intelligently assessing the load on each server in the network, before directing traffic to the server with the most capacity. 

Load balancers are the perfect solution for websites with high levels of site traffic. They distribute the workload across two or more servers, ensuring that an individual server doesn’t ever hold too much traffic, causing site failure.

How can load balancing improve response times? 

A website that is slow at loading or has frequent outages can be damaging for a company that sells their products or services online. High levels of traffic to a website puts a lot of strain on servers – think of the frenzied customers that try to get tickets in the Glastonbury lottery or Black Friday deals.

Website downtime issues regularly make the headlines, with many users taking to social media to express their frustrations.  Our research on tolerance to downtime showed that ⅓ of customers will move to a competitor’s site after only 30 seconds of downtime, in spite of any previous loyalties. This clearly demonstrates how downtime can be damaging for a business’s reputation, leading to loss of customers, and ultimately income.

Balancing traffic through load balancing means the individual servers in the network do not get overwhelmed, preventing this slow response time or downtime. 

Using a hosting provider that can quickly scale resources and balance traffic is hugely beneficial for these situations, especially for businesses that rely on their website to sell their services.

How does load balancing work?

The infrastructure hosting the site or application consists of 2 or more interconnected servers. This can consist of physical servers, and virtual machines – for more details on this network of physical and virtual resources, read our insight ‘What is Cloud Hosting’

The load balancing process can be split into three steps:

  1. Incoming traffic request – When a user accesses the site or application, the request is intercepted by the load balancer.
  2. Server load assessment – The load balancer checks the current load on each server, and assesses which is best placed to handle the request.
  3. Routing – The load balancer routes the request to the selected server.

Load balancers additionally constantly monitor the health of the servers. They perform health checks on the available servers before routing traffic, so if one server is unavailable due to updates, the load balancer will reroute traffic to another server that is performing correctly. This allows maintenance and code releases to be deployed on each server individually, ensuring there is always an available server for traffic to be routed to.

Load balancing with Hyve

Hyve can provide layer 3 or layer 7 load balancing, allowing traffic to be distributed intelligently across dedicated servers. Layer 3 balancers distribute traffic based on IP addresses alone, whereas Layer 7 balancers can make decisions based on the content of the message.

Our load balancing experts manage your platform and scale your network in order to meet traffic demands at any given time, preventing website downtime.

If you’d like to talk to one of our cloud experts about how to get the most from your hosting, fill out our contact form

 

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